Privacy Policy

Last updated: June 21, 2026

1. Who we are

Vizzartstudios (trading as VizzArt Studio) operates www.vizzartstudio.com. Vizzartstudios is the data controller for personal data collected through the Site. This notice explains what we collect and how we use it.

2. Information we collect

  • Account details: email address and name when you create an account or place an order.
  • Order details: items purchased and download history.
  • Payment data: processed directly by Paddle, our Merchant of Record. We do not store card details.
  • Support messages: any content you send us through the contact form or email.
  • Technical data: IP address, browser type, device identifiers and usage information collected via cookies and similar technologies.

3. Purposes and legal basis

  • Provide the service (account, order fulfilment, downloads) — performance of a contract.
  • Customer support and order communications — performance of a contract.
  • Security and fraud prevention — legitimate interests in protecting the Site and customers.
  • Product improvement and analytics — legitimate interests in improving our service.
  • Marketing emails — only with your consent; you can withdraw consent at any time.
  • Tax and accounting records — compliance with legal obligations.

4. Sharing and recipients

  • Paddle.com — our Merchant of Record for the sale of digital artwork, handling payments, subscription management, tax compliance, invoicing and refunds.
  • Service providers / subprocessors — hosting, email delivery, and analytics providers that help us run the Site.
  • Professional advisers — legal and accounting advisers where needed.
  • Authorities — where disclosure is required by law.

We do not sell your personal data.

5. Data retention

We retain account and order records for as long as needed to provide the service and to comply with tax and accounting obligations, after which data is deleted or anonymised.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, port, or object to processing of your personal data, and to withdraw consent. If you are in the UK or EEA you also have the right to lodge a complaint with your local supervisory authority. Contact us to exercise these rights and we will respond within one month.

7. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and reputable hosting providers — to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. International transfers

Some of our service providers (including Paddle) may process personal data outside the UK and EEA. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

9. Cookies

We use essential cookies to keep you signed in and to remember your cart. We may also use analytics cookies to understand site usage. You can manage cookies through your browser settings.

10. Contact

For privacy questions, reach us through the contact page.